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Moneypenny AI is where you create AI Receptionists for your business, put them on your business numbers and web chat, and keep an eye on every conversation they handle. A Receptionist answers in your business’s voice, follows the journeys you design, answers questions from your own documents and websites, and hands over to a person when that’s the right thing to do. You don’t need any technical background. Tell Moneypenny AI about your business, describe what your Receptionist should handle, and test it by talking to it — in chat or on a live voice call — before it ever answers a customer.

Take two minutes to get started

Create your first AI Receptionist

Sign up, tell us about your business, and have a Receptionist ready to test — the whole thing takes a couple of minutes.

Find your way around

When you sign in you land on My Dashboard: five tiles showing your Live calls, AI Receptionists, Knowledge sources, Calls and messages and Scheduled tasks. Each tile is a link to the page behind it; Live calls opens Analytics. Below the tiles, Recent Activity lists your latest conversations; select one, or See all conversations, to open Calls and messages. The sidebar takes you everywhere else: And help travels with you: the Help menu has two options. Ask the AI Receptionist lets you ask a question in your own words and answers in plain language, drawn from these guides, right there on the screen you’re on — close it and it’s gone until you ask again. Help centre opens these guides in a new tab. So you rarely need to leave what you’re doing to look something up.

Explore the guides

Building your AI Receptionist

Build with AI or start from a template, then shape its personality, voice and journeys.

Your business

Your business details, the knowledge your Receptionists answer from, your connected apps and your business numbers.

Keeping track

Review every conversation, see how your Receptionists are performing, and schedule work to run automatically.

Usage & billing

Credits, plans, invoices and topping up.