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The Moneypenny AI Hub is where you create AI agents for your business, put them on real phone numbers and web chat, and keep an eye on every conversation they handle. An agent answers in your business’s voice, follows the journeys you design, answers questions from your own documents and websites, and hands over to a person when that’s the right thing to do. You don’t need any technical background. Tell the Hub about your business, describe what your agent should handle, and test it by talking to it — in chat or on a live voice call — before it ever answers a customer.

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Take two minutes to get started

Create your first agent

Sign up, tell us about your business, and have an agent ready to test — the whole thing takes a couple of minutes.

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Find your way around

When you sign in you land on the Dashboard: five tiles showing your live calls, agents, knowledge, sessions and scheduled tasks. Each tile is clickable and takes you straight to the page it describes. The sidebar groups everything else: And help travels with you: the assistant bubble in the corner of every screen answers questions in plain language, drawn from these guides — so you rarely need to leave what you’re doing to look something up.

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Explore the guides

Building your agent

Build with AI or start from a template, then shape its personality, voice and journeys.

Knowledge

Give your agents documents, websites and facts to answer from.

Phone numbers

Add real phone numbers and put your agents on them.

Apps & automation

Connect email, calendars and CRMs, and schedule work to run automatically.

Keeping track

See how your agents are performing and review every conversation.

Plans & billing

Credits, plans, invoices and topping up.