> ## Documentation Index > Fetch the complete documentation index at: https://docs.moneypenny.ai/llms.txt > Use this file to discover all available pages before exploring further. # Your AI Receptionists > The AI Receptionists page lists every Receptionist in your workspace — create a new one, see at a glance which are answering, pause or resume them, and open one to make changes. **AI Receptionists**, in the sidebar, is where every Receptionist in your workspace is listed and where each one's editor starts. Its heading says what it's for: "Select an AI Receptionist to see how it works and make changes." Every Receptionist you still have is here, paused ones included; only a [removed Receptionist](/building/remove-an-agent) leaves the list. ## Before you have one Until your first Receptionist exists, the page shows **No AI Receptionists yet** — "Create your first AI Receptionist and we'll walk you through it." — with a single **New Receptionist** button beneath it. That button is the only one on the page while the list is empty. ## Create a new AI Receptionist Once you have a Receptionist, **New Receptionist** moves to the top right of the page, beside the heading. On a phone it's a round button showing only a plus sign. Either way it opens the **New Receptionist** dialog, which offers the two ways to build one — **Build with AI** (recommended) and **Start from a template**: * [Build with AI](/building/build-with-ai) creates the Receptionist straight away and opens its editor on the **Train your AI Receptionist** section, where you describe what it should handle in your own words. * [Start from a template](/building/templates) shows a gallery of ready-made Receptionists matched to your sector; pick one, preview what it does, and **Use this template**. A line at the top of the dialog — **Using your business profile:** followed by your business name, sector and opening hours — shows what the new Receptionist will work from. If your workspace has no business profile yet, the dialog says so instead: you can still **Build with AI**, and your Receptionist asks about your business as you go, or an admin can **Open Business details** and fill the profile in first. ## Find the Receptionist you want Above the list sit two pill-shaped menus: * The first filters by status — **All statuses**, **Live**, **Paused** or **Needs a number**. If nothing matches, the list says "No AI Receptionists match this filter." * The second sorts the list — **Last edited** (the default, newest change first) or **Name**. The list shows ten Receptionists at a time. At its foot are previous and next arrows, the page number and the number of results; once you have more than ten, a **Rows per page** menu lets you show 10, 25 or 50. ## What each row shows Each row leads with the Receptionist's description — the name it goes by in your list, set as the **Receptionist description** in [Personality & voice](/building/personality-and-voice). Under it are the name it introduces itself with to callers (left out when it's the same as the description) and the first business number it answers on, with "+1 more" and so on when it has several. To the right of that are two chips: * The **version** callers hear — **V1**, **V2** and so on. It's green while that version is actually answering; hover over it and it says so, or says the version is published but not answering calls. [Drafts, publishing and versions](/building/publishing) explains versions. * The **status** — **Live**, **Needs a number** or **Paused**. [Receptionist states](/building/publishing#receptionist-states) explains each one. The icon disc at the start of the row turns grey while the Receptionist is paused. ## Open, pause, resume or remove Select anywhere on a row to open that Receptionist's editor. It opens on the [Train your AI Receptionist](/building/build-with-ai) section, with its other sections — personality and voice, journeys, knowledge, business numbers and the rest — listed down the left. The controls at the end of each row work without opening the editor: * The **pause** button stops the Receptionist answering calls and chats. You're asked to confirm with **Pause Receptionist**, and the row's status changes to **Paused**. On a paused row the same control is a **play** button: select it and your Receptionist is answering again, with no confirmation needed. See [Pause and resume](/building/publishing#pause-and-resume). * The **⋮** menu holds **Remove**, which takes the Receptionist out of your workspace for good. See [Remove an AI Receptionist](/building/remove-an-agent) for what removing does and doesn't take with it. Only workspace admins can remove a Receptionist, so the ⋮ menu appears on their rows alone. Members with the User role see the pause control but no ⋮ at all. Everything else on this page — creating, filtering, pausing and resuming, opening a Receptionist — is open to every member. See [Members and roles](/workspace/members). ## If the list doesn't load If your Receptionists can't be fetched, the page says **We couldn't load your AI Receptionists** with a **Try again** button. If that doesn't help, check your connection and reload the page. This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.